Privacy Policy

Last updated: June 2026

1. Introduction

The Dart Hub ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use The Dart Hub platform and related services.

We are the data controller for personal data processed through this platform. This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data We Collect

Account Registration Data

When you create an account, we collect your full name and email address. This information is necessary to authenticate your identity, send important service communications, and manage your account.

Team Information

Team administrators provide team details including team name, league name, venue, and a unique team code. This information is used to organise teams within the platform and link players to the correct team.

Player Data

Player profiles contain first name, last name, and optionally a profile photo. Player profiles may be linked to a registered user account. This data is provided by team administrators or by players themselves during the profile claim process.

Player Statistics

Match statistics including games played, games won, games lost, highest start, highest finish, 120+ scores, and 180s are recorded by team administrators. These are used to display individual and team performance data.

Availability Data

Players provide availability responses (available or unavailable) for upcoming fixtures. This data is visible to team administrators and other players within the same team to assist with team selection.

Subscription and Payment Data

For team administrators who purchase a subscription, we store subscription status, plan details, and payment metadata. Payment processing is handled securely by Stripe. We do not store full payment card details. Stripe's own Privacy Policy applies to payment data: stripe.com/gb/privacy.

3. Legal Basis for Processing

We process your personal data on the following legal grounds:

  • Contract performance — to provide you with the service you have signed up for.
  • Legitimate interests — to maintain platform security, prevent abuse, and improve our service.
  • Consent — where you have explicitly opted in (e.g., profile photo upload).
  • Legal obligation — where required by law, such as retaining transaction records.

4. How We Use Your Data

  • To authenticate and manage your account.
  • To display team rosters, fixtures, results, statistics, and availability to members of your team.
  • To process subscription payments and manage billing.
  • To send transactional emails such as password resets and invitation links.
  • To ensure platform security and prevent misuse.
  • To improve the platform based on aggregated, anonymised usage patterns.

We do not sell your personal data to third parties. We do not use your data for automated decision-making or profiling.

5. Cookies and Analytics

The Dart Hub uses essential cookies to maintain your login session and ensure the platform functions correctly. These cookies are strictly necessary and do not require consent under UK GDPR.

We may use anonymised, aggregated analytics to understand how the platform is used and to improve it. No personally identifiable information is shared with analytics providers.

6. Data Sharing

Your data is only shared within your team — team members can view the roster, availability, statistics, and fixtures associated with their team. Data is not shared between different teams on the platform.

We may share data with the following third-party processors who act on our behalf:

  • Stripe — payment processing and subscription management.
  • Base44 — platform infrastructure, authentication, and data hosting.

All processors are contractually required to handle your data securely and in accordance with UK GDPR. We do not transfer your data outside the UK or EEA without appropriate safeguards in place.

7. Data Retention

We retain your personal data for as long as your account is active or as necessary to provide you with our service. Specifically:

  • Account data — retained for the lifetime of your account.
  • Player and team data — retained while the team exists on the platform.
  • Match statistics and availability — retained for the duration of the team subscription.
  • Payment records — retained for 7 years to comply with UK financial record-keeping requirements.

Upon account deletion, we will delete or anonymise your personal data unless retention is required by law.

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • Right of access — to request a copy of the data we hold about you.
  • Right to rectification — to correct inaccurate or incomplete data.
  • Right to erasure — to request deletion of your data ("right to be forgotten").
  • Right to restriction — to request that we limit how we process your data.
  • Right to data portability — to receive your data in a structured, machine-readable format.
  • Right to object — to object to processing based on legitimate interests.
  • Right to withdraw consent — where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us using the details in Section 10. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data rights have been infringed.

9. Security

We take the security of your personal data seriously. The Dart Hub uses industry-standard security measures including encrypted connections (HTTPS), access controls, and secure third-party infrastructure. While we take all reasonable steps to protect your data, no method of transmission over the internet is 100% secure.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the ICO within 72 hours and inform affected users without undue delay.

10. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how your data is handled, please contact us:

The Dart Hub

You can reach us via the Contact Us section within the app.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify registered users of any material changes by email or via an in-app announcement. The "Last updated" date at the top of this page will always reflect the most recent revision.

Continued use of The Dart Hub after changes have been posted constitutes your acceptance of the updated policy.